MyChart Account Access

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Activate Your Account

1. Click the signup link in the activation text or email you received.

2. Enter your own birthday (not your child’s) to confirm your identity.

3. Set your username and password.

4. Once you’re logged in, tap on the card with the purple “Review access” button. You will have one card for each child linked to your account.

5. Follow the prompts to confirm access to your children’s health records. When you’re finished, tap the purple “Done” button.

For easy access from your mobile device, download the Children’s Health app from your favorite app store or text “app” to 77444. Message and data rates may apply. See our Privacy Policy and Terms of Service. Reply STOP to opt out of texts and reply HELP for help.

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You can also access the Patient Portal from any web browser by going to mychart.childrens.com. Log in to the Children’s Health Patient Portal account with the username and password you created.

Account Types

Children’s Health provides 3 kinds of MyChart accounts:

Note that children under the age of 14 cannot have their own accounts.

To protect the child’s health information, our Health Information Management Department must verify a parent or legal guardian’s identity before giving full proxy access. This may take up to 3 business days.

Until then, you can log in to the Children’s Health Patient Portal to view your child’s upcoming appointments, complete PreCheck-in tasks, or review COVID-19 and RSV lab results from an emergency room visit. These can be accessed from your child’s health record.

Need Help?

If you are not granted full proxy access within 3 business days of creating your Children’s Health MyChart account, or if you have issues creating your patient portal account, call our Health Information Management Department at phone icon214-456-2503.

Frequently Asked Questions